Wirepick Smart Invoicing Privacy Policy

Effective date: 16th August 2024.

This privacy policy explains how Wirepick Smart Invoicing collects, uses, and protects your personal information when you use our multi-tenancy invoicing application. By accessing or using our app, you agree to this privacy policy. If you do not agree with this privacy policy, you must not use our app.

What information do we collect?

We collect and store the following types of data:

  • User Information: Name, email address, and other contact details provided during account creation.
  • Transactional Data: Invoices, quotations, customer information, and other data generated through the app.
  • Items Data: Information about items (products and services) included in invoices, along with stock levels.
  • Purchase Data: Purchases pulled from the Zambia Revenue Authority Smart Invoicing System.
  • Item Classification Codes: Codes obtained for item classifications.
  • Technical Data: IP addresses, browser types, device information, and usage data to improve our services.

How do we use your data?

We use the collected data for the following purposes:

  • Account Management: To manage user accounts, authenticate users, and provide customer support.
  • Invoicing and Quotation Generation: To enable users to generate invoices, quotations, and manage customers.
  • Third-Party Integrations: We share necessary data with third parties such as the Zambia Revenue Authority for tax compliance, including pulling purchase data and obtaining item classification codes. We also use Currency Conversion APIs for currency-related functionalities.
  • Analytics: We use third-party analytics tools like Google Analytics to monitor and analyze traffic and usage patterns to enhance the user experience.

How do we share your information?

We do not sell, rent, or trade your personal information to any third parties for marketing or advertising purposes. We may share your personal information with our affiliates, partners, contractors, service providers, or other trusted third parties who help us provide our services to you, or who perform functions on our behalf. We require these third parties to protect your personal information and use it only for the purposes for which we disclose it to them.

We may also share your personal information with law enforcement, regulators, or other authorities if we believe it is necessary to comply with a legal obligation, to protect our rights or property, to prevent or investigate fraud or other illegal activities, or to protect the safety or security of our app, our users, or the public.

Data Retention

We retain your data as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You have the right to delete your account and request the deletion of your data.

User Rights

You have the following rights regarding your data:

  • Access: You can request access to the data we hold about you.
  • Correction: You can request corrections to any inaccuracies in your data.
  • Deletion: You can delete your account and request the deletion of your data at any time.
  • Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Updating these policies

We may update this privacy policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting a notice on our website or by emailing you, if we have your email address. The date of the last update will be indicated at the top of this privacy policy. Your continued use of our app after any changes to this privacy policy constitutes your acceptance of those changes.

Contact us

If you have any questions, comments, or feedback about this privacy policy or our privacy practices, please email us at info@wirepickzambia.com or call us at +260 776 562 302.